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Go to the Google™ Workspace Marketplace and search for ‘Sorzio’, or use the direct install link we provide. Click Install and grant the requested permissions. Once installed, open any Google™ Sheet, go to Extensions → Sorzio → Open Sidebar. The sidebar appears on the right side of your spreadsheet. If you’ve previously installed Sorzio but don’t see it in the Extensions menu, try refreshing the page or clearing your browser cache.
Sorzio uses a prepaid credit system. Every new account starts with $20 in free credit, enough for thousands of AI prompts with affordable models like GPT-4o-mini. When your credits run low, add more from the dashboard at sorzio.com/dashboard/billing. Each operation (AI prompt, Enrich, or verification) costs a fraction of a cent, and you can see the exact cost estimate before running any job. There are no monthly fees required. The Starter plan is entirely pay-as-you-go. Pro ($39/user/month) and Scale ($99/user/month) plans add features like bring-your-own API keys and priority support. Each team member is a separate seat.
Yes, and this is one of the biggest advantages of Sorzio. On Pro and Scale plans, go to sorzio.com/dashboard/settings and add API keys for OpenAI, Anthropic, Google™, or Mistral. When you use your own keys, AI operations are free on Sorzio. You pay the provider directly at their standard rates with no markup. Your keys are encrypted with AES-256-GCM before storage and are never visible in the UI or our logs. You can remove them at any time.
Sorzio operates as a sidebar within Google™ Sheets, and sheet read/write goes through Google’s own APIs. When you run an AI prompt, only the cell content your prompt references is sent to the provider you selected, with training and provider-side retention disabled. Enrichment may route through Jina Reader or Firecrawl when you select them or enable approved fallback. We keep row content for 7 days after a batch completes so retries and refunds work, then purge it automatically; the full list of processors is on our subprocessors page. API keys are encrypted at rest with AES-256-GCM. Passwords are hashed with bcrypt. All data transmission uses TLS encryption. Our database enforces row-level security, meaning each user can only access their own organization’s data.
Go to sorzio.com/dashboard/billing and click ‘Manage Subscription’. You can upgrade, downgrade, or cancel at any time. If you cancel, your plan remains active until the end of the current billing period. Your remaining prepaid credits never expire and can be used even after cancellation. If you want to delete your account entirely, go to Settings → scroll to the bottom → Delete Account.
Sorzio provides access to AI models from four providers: OpenAI (GPT-4o, GPT-4o-mini, o3, o4-mini, GPT-5), Anthropic (Claude Sonnet 4, Claude Haiku 4.5), Google™ (Gemini 2.5 Pro, Gemini 2.5 Flash), and Mistral (Large, Medium, Small). Models are sorted by cost so you can easily find the best value for your use case. We sync new models automatically as providers release them.
Yes. Every Sorzio account belongs to an organization. You can invite team members on any plan. On Pro and Scale, each member is a separate seat billed monthly. All team members share the same credit balance and API keys. Go to sorzio.com/dashboard/team to invite members by email. They’ll receive an invitation link to join your organization.
First, try refreshing the Google™ Sheet page and reopening the sidebar. If the error persists, check your internet connection and try again. If you’re seeing a specific error message (like ‘Insufficient balance’ or ‘Rate limit exceeded’), the message itself explains the issue. For any other errors, visit our Report an Issue page at sorzio.com/report-issue and include the error message, what you were doing when it happened, and which browser you’re using. We typically respond within a few hours.
Our team responds within 24 hours. Email us, or send a detailed report.